OUR PRIVACY POLICY

(Yes, it's a bit of a yawn, but it's necessary!)

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase a product from Australia Health Warehouse, we collect the personal information you give us (such as your name, address and email address) as part of the buying and selling process.

When you browse our website, we also automatically receive the internet protocol (IP) address of your computer in order for us learn about your browser and operating system.

With your permission, Australia Health Warehouse may send you emails about our new products and other updates. If you wish to opt-out of marketing offers or promotions, you can contact us by email on info@aushealthwarehouse.com. Out of respect for your privacy, we will also provide you a way to unsubscribe by following instructions included in each communication.

SECTION 2 - CONSENT

How do you get my consent?

When you provide Australia Health Warehouse with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply, without further action, that you consent to our collecting it and using it for that specific reason only.

If Australia Health Warehouse asks for your personal information for a secondary reason, such as for marketing purposes, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If you change your mind after you opt-in, you may withdraw your consent for Australia Health Warehouse to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@aushealthwarehouse.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by applicable law (including any court order or proceedings) or if you violate Australia Health Warehouse Terms & Conditions.

SECTION 4 - SHOPIFY

Australia Health Warehouse’s store is hosted on Shopify Inc. (“Shopify”). They provide us with the online e-commerce platform that allows Australia Health Warehouse to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may wish to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by Australia Health Warehouse will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or Australia Health Warehouse. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave Australia Health Warehouse store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:

When you click on links on Australia Health Warehouse store, they may direct you away from our website. Australia Health Warehouse is not responsible for the privacy practices of other sites and strongly encourages you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, Australia Health Warehouse take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide Australia Health Warehouse with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, Australia Health Warehouse follows all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies:

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information www.google.com/privacy.html.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

Australia Health Warehouse reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If Australia Health Warehouse make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Australia Health Warehouse’s store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell our products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information Australia Health Warehouse have about you, register a complaint, or simply want more information, contact us at info@aushealthwarehouse.com.