TERMS AND CONDITIONS OF USE

Thank you for visiting the Australia Health Warehouse website (“AusHealthWarehouse.com”, the "Site"). We are a leading online health supplement store offering superior quality Australian products and a portal for information relating to health supplements from Australia. Our aim is to provide consumers a convenient, private and informative online retail experience to purchase Australian products desirable for the maintenance of good health at any time of the day. The information contained in this Site is for general information purposes only.

Australia Health Warehouse want each visitor to the Site ("you") to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.

Australia Health Warehouse‘s services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through the Site, you acknowledge that you are over 18 years of age.

All prices are in Singapore Dollars (“SG”) and are inclusive of GST where applicable. We endeavour to ensure that our prices are current. The Site’s prices can be accessed on a product page and we reserve the right to amend prices at any time. If you have placed an order, Australia Health Warehouse reserve the right to cancel & refund your order should the Site’s prices change or due to an error.

Through this Site there may be from time to time hyperlinks to other websites, which are not under the control of Australia Health Warehouse. Such links are provided for convenience only and Australia Health Warehouse takes no responsibility for the content and maintenance of or privacy compliance by any linked website. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Australia Health Warehouse has no control over the nature, content and availability of those sites.

INFORMATION DISCLAIMER

All information supplied has NO WARRANTY whatsoever. Information and statements are not intended to diagnose, treat, cure, or prevent any disease. All information contained on the Site is for informational purposes only. It is often presented in summary or aggregate form. Nothing on this Site constitutes, or is meant to constitute, advice of any kind and if you require advice in relation to any medical matter you should consult with an appropriate professional. Always seek your own medical advice from your own General Practitioner or other medical practitioner. NOTHING CONTAINED ON THE SITE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.

Australia Health Warehouse strives to ensure that the products are described as accurately as possible on this Site, however we do not warrant that the description is accurate. Where Australia Health Warehouse becomes aware of any misdescription, we reserve the right to correct any error or omission.

Images have been provided for illustrative purposes only and Australia Health Warehouse does not guarantee that any image will reproduce in neither true colour nor that any given image will reflect or portray the full design or options relating to that product.

COPYRIGHT AND TRADEMARK NOTICE

This Site is owned and operated by Australia Health Warehouse. Unless otherwise specified, all material appearing on this Site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively "Content") as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws.

All software used on the Site is the sole property of Australia Health Warehouse or those supplying the software. You acknowledge that the Site contains content and software that are protected by copyrights, trademarks, or other intellectual property rights, and that these rights are valid and maybe protected in all forms, media and technologies that exist now or are developed in the future. You may use the content of this Site only for the purpose of shopping on this Site or placing an order on this Site and for no other purpose.

Any comment, feedback, idea or suggestion (called “Comments”), which you provide to us through the Site, becomes Australia Health Warehouse’s property. If in future Australia Health Warehouse uses your Comments in promoting the Site or in any other way, we will not be liable for any similarities, which may appear from such use. Furthermore, you agree that Australia Health Warehouse are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.

If you provide Australia Health Warehouse with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

DISCLAIMER & LIMITATION OF LIABILITY FOR PRODUCTS SOLD

Except as expressly stated herein, Australia Health Warehouse makes no representations or warrantied, either expressed or implied, of any kind with respect to products sold on the Site, except as expressly stated herein, Australia Health Warehouse expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this Site. You agree that the sole and exclusive maximum liability that Australia Health Warehouse has arising from any product sold on the Site shall be the price of the product ordered. In no event shall Australia Health Warehouse, Its directors, officers, employees, contractors, affiliates, subsidiaries and representatives be liable for any special, indirect, consequential or punitive damages related to products sold.

DISCLAIMER FOR USE OF SITE

The information on this Site is provided by Australia Health Warehouse and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we or any other party involved in creating, producing, or distributing the Site be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Site (even if Australia Health Warehouse has been advised or been made aware of the possibility of such damages) that result from (i) the use of or inability to use the Site, (ii) the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the Site; (iii) unauthorised access to or alternation of your registration information, transmissions or data; (iv) statements or conduct of any third party on the Site; (v) negligent or wilful acts of Australia Health Warehouse, its directors, officers, employees, contractors, affiliates, subsidiaries and representatives or (vi) any other matter relating to the Site.

You agree to indemnify and hold Australia Health Warehouse, and our directors, officers, employees, contractors, affiliates, subsidiaries and representatives harmless from any claim or demand, including reasonable legal fees, made by you or any third party due to or arising out of the Content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.

Every effort is made to keep the Site up and running smoothly. However, Australia Health Warehouse takes no responsibility for, and will not be liable for, the Site being temporarily unavailable due to technical issues beyond our control.

YOUR CONDUCT

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site. You agree not to access the Site by any means other than through the interface that is provided by Australia Health Warehouse for use in accessing the Site.

When you visit the Site, Australia Health Warehouse gives you a limited licence to access and use the information for personal use.

You are permitted to download a copy of the information from the Site to your computer for your personal use only provided that you do not delete or change any copyright symbol, trademark or other proprietary notice. Your use of the Site’s content in any other way infringes our intellectual property rights.

The licence to access and use the information on the Site does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror the Site without our prior written permission. Australia Health Warehouse reserves the right to serve you with notice if Australia Health Warehouse becomes aware of your metatag or mirroring of the Site.

OUR RIGHTS

Australia Health Warehouse may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property or the rights of the users, our directors, officers, employees, contractors, affiliates, subsidiaries, representatives, sponsors, third party providers or licensors. We are not responsible for screening, policing, editing, or monitoring such Content.

Australia Health Warehouse may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that Australia Health Warehouse, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or Australia Health Warehouse. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.

LIMITED PURCHASE QUANTITIES

Australia Health Warehouse reserves the right to monitor and limit the purchase amounts of products at its sole discretion. Australia Health Warehouse reserves the right to restrict sales to a non-commercial level at its sole discretion. In such cases Australia Health Warehouse will reduce product(s) to what Australia Health Warehouse considers a non-commercial quantity. Any commercial size quantities should be requested by email to: info@aushealthwarehouse.com

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect descriptive information or image due to typographical error or error in pricing information received from our suppliers, Australia Health Warehouse shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Australia Health Warehouse shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price in accordance with our Refund Policy.

Australia Health Warehouse undertakes to take all due care with any information which you may provide to us when accessing the Site. However, Australia Health Warehouse does not warrant and cannot ensure the security of any information, which you may provide to us. Information you transmit to us is entirely at your own risk although Australia Health Warehouse undertakes to take reasonable steps to preserve such information in a secure manner.

By agreeing to Australia Health Warehouse’s Terms & Conditions, you also agree to the terms as set out in our separate Privacy Policy, which may be accessed, from Australia Health Warehouse’s home page or by clicking here.

GENERAL INFORMATION

These Terms of Use constitute the entire Agreement between Australia Health Warehouse and you and govern the use of the Site. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.

If you have any questions about these Terms, please email us at info@aushealthwarehouse.com.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Australia Health Warehouse reserves the right at any time after receipt of your order to accept or decline your order for any reason. Australia Health Warehouse reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product. We may require additional verifications or information before accepting any order.

PAYMENT METHODS

Australia Health Warehouse accepts payment for orders by Credit Card, PayPal and Bank Transfer. You can currently pay in Singapore Dollars.

If you choose to pay for your order using a payment card with a currency denominated account that is different from Singapore Dollars, your payment card will be charged in the payment currency at the foreign exchange rate applied by your relevant payment card provider or bank at the time of processing your order. Your international payment card provider or bank will determine the foreign exchange rate and may add an additional processing or administration charge which you will be liable to pay.

Credit Cards: We accept all major credit cards including Visa and MasterCard. There is no surcharge for Visa or MasterCard transactions with Australia Health Warehouse. Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will be billed as soon as your order is placed. In the event that we cannot fulfil your order or some products cannot be shipped, we will refund the difference back to your credit card. These refunds may take several business days to appear on your statement.

PayPal: We also use PayPal for online payments and when you place an order and pay by PayPal, you will be redirected to the PayPal website. There you will be given the opportunity to login in as a member or as a guest. PayPal allows us to safely process your credit card payments and complete the financial transactions as securely as possible. For further information regarding PayPal’s secure systems please visit their website at www.paypal.com

Bank Transfer: Simply access your internet banking and use the below account details for the payment of the purchase price.

Bank Name: DBS
Bank Code: 7171
Account Number: 288-902943- 5
Account Name: Australia Health Warehouse Pte. Ltd.
Bank Branch: 027
Swift Code: DBSSSGSG

Be sure to do a FAST transfer for instant payment. Send us an email at info@aushealthwarehouse.com with your email invoice stating your transaction code together with evidence of payment and we will process your order.

By placing your order and making an offer to buy a product from the Site, you authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity; to validate your credit card; to obtain an initial credit card authorisation; to protect you and us from fraud; and to enable us to arrange delivery of your order to your nominated delivery address.